Frequently Asked Questions
My goal is to help you feel as confident as possible! Here are answers to common questions about sizing, care, and more. If you can’t find what you’re looking for, fill out the form below and I’ll answer any questions. I want to ensure your shopping experience is as seamless and enjoyable as possible!
How do I clean my Melly’s?
Machine wash cold using a delicate cycle or hand wash. Do not use bleach. Avoid using heat to dry - instead hang or lay flat to dry. Ironing is not recommended.
What's your return policy?
We offer a 30-day return policy. Items must be in original condition, unworn, with tags, and in original packaging, along with proof of purchase.
To start a return, contact us at mellysprodancewear@gmail.com. If approved, we’ll send a return label and instructions. Unapproved returns will not be accepted.
You can read specifics about Melly's refund policy here. If you still have questions, reach us at mellysprodancewear@gmail.com.
Do you offer exchanges?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
I'm in a rush, can I expedite my order?!
We offer expedited shipping for an additional cost to ensure you receive your dancewear as quickly as possible. Simply select the expedited option at checkout, and we'll prioritize your order for faster processing and delivery.
How do I take measurements for a perfect fit?
We want you to look and feel your best and that starts with proper measurements!
Click here to view Melly's size chart and measurement guide.
Can you help me choose the perfect audition outfit?
Whether you need help with sizing, style/color selection, or recommendations for your audition needs, I'm here to provide tailored guidance. Schedule your consultation today and find the perfect fit to complete your audition look!